Product · People

Performance and Reviews

Software that runs your review cycle without the spreadsheet. Goals and 1:1 notes live in one place. Every 1:1 is summarised with its actions. The manager's review is drafted from the whole year of evidence, not the last month. Late reviews are chased. Calibration outliers are flagged before the meeting. Monday brings the cycle report. Employees get a portal for their goals and self-review; managers get one for their team. A person decides every rating.

For People teams running review cycles at companies of 50 to 5,000 people

5agents, each doing one small job
1coordinator you can chat with: Leo
1help desk for employees and managers
3screens: the desk, My Reviews, My Team
Performance and Reviews desk
The reviews desk during a mid-year cycle: four live numbers, reviews not started with a Remind now button, Leo the coordinator, reviews by status, goals at risk.
Who it is for

Is this desk for you?

The pack is built for the team that owns performance reviews, and for every manager and employee who takes part. It fits three kinds of team.

A People team at a growing company

One to three people running two cycles a year for 50 to 500 staff. You get the desk, both portals, Leo, and every agent. No more chasing by spreadsheet.

An HR team inside a large company

A regional or business-unit People team in an MNC running the cycle for their part of the business. Managers and employees use the portals; the desk is where the team watches the cycle.

A manager of managers

A department head who wants every 1:1 logged and every review written from evidence, without waiting for HR to run a cycle.

Which departments use it inside a large company

People / HR OperationsOpening the cycle, chasing late reviews, running calibration, the Monday report.
Every managerThe My Team portal: log 1:1s in two minutes, write reviews from a draft, see the team's goals.
Every employeeThe My Reviews portal: keep goals current, write the self-review, ask how the cycle works.
LeadershipCalibration flags before the meeting; the cycle report on Monday.
Not a fit if you do not run structured reviews at all, or if you want the software to decide ratings. This pack never sets a rating. Managers and calibration do.

Where it fits in your day

1 · Something arrivesA 1:1 is logged, a review is opened, a calibration row is addedFrom a portal, a button on the desk, or a new row in a table.
2 · The software preparesAgents write, never decideThe 1:1 summary, the review draft from the year's evidence, the reminder, the calibration flag.
3 · You decideManagers write, calibration decidesThe manager edits the draft and submits. The calibration meeting sets the final rating.
4 · Nothing slipsDaily and weekly checksReminders every morning while the cycle is open; the numbers every Monday.
The one rule

Everything the software produces is a draft or a flag for a person. It never sets a rating, never submits a review, never discusses anyone's rating in a chat, and never sends a message without a person approving it first.

The desk · Screen 1 of 2

Cycle: who is late and what is at risk

The People team's view of the open cycle. Four live numbers. Reviews not started, each with Remind now and Draft for the manager. Leo beside them. Reviews as a board by status, goals at risk, the cycle dates.

Cycle: who is late and what is at risk
The Cycle page. Reviews not started, submitted, calibration open, goals at risk; the not-started list with Remind now / Draft for the manager; Leo; reviews by status; goals at risk; the cycle.
Remind now

Sends the drafted reminder to the reviewer, after you approve it.

Draft for the manager

Writes the manager's review draft from the goals, the 1:1 summaries and the self-review, so the manager starts from evidence rather than a blank page.

Goals at risk

Every goal marked at risk, or with no update in 30 days.

The desk · Screen 1 of 2, lower half

Cycle: automations and what Leo did

The morning reminder has its switch here, and Leo's recent work is listed with what it touched.

Cycle: automations and what Leo did
Automations and What Leo did this week.
The desk · Screen 2 of 2

Calibration: what the meeting must discuss

Before the meeting, every proposed rating has been checked against the self-review, the goals and the manager's examples. The ones that need a conversation are listed with the reason. Charts show the spread of ratings and the flags.

Calibration: what the meeting must discuss
The Calibration page. Needs a conversation with Decided / Re-check / Edit, submitted ratings by rating, flags.
Outlier

The proposed rating does not match the evidence, or the self-review and the manager disagree by two steps.

Missing evidence

The review has no examples, or the manager review is not written yet.

Decided

You record the final rating after the meeting. The software never proposes one.

The My Reviews portal

My Reviews: what an employee sees

An employee logs in and is matched to their own record by work email. They see the cycle dates, their goals, their self-reviews, and a helpdesk that explains the scale and the timeline. Two buttons: add a goal, write the self-review.

My Reviews: what an employee sees
My Reviews. Add a goal and Write my self-review buttons, your details, this cycle, your goals, your self-reviews, the helpdesk.
Add a goal

Title, type, target, due date. The employee is filled in from the login.

Write my self-review

Highlights, areas to grow, a rating. Saved as a Self review for the open cycle.

What they never see

Other people's goals, the manager's draft, anyone's rating.

The My Reviews portal, lower half

My Reviews: goals and self-reviews

The employee's own goals with progress, and every self-review they have written.

My Reviews: goals and self-reviews
Your goals and your self-reviews, filtered to the signed-in employee.
The My Team portal

My Team: what a manager sees

A manager logs in and sees their team, found through the Manager column. Two buttons: log a 1:1, write a review. Below: the reviews they owe, the team's goals, the 1:1s they logged.

My Team: what a manager sees
My Team. Log a 1:1 and Write a review buttons, reviews you owe, your team's goals, your 1:1s, the helpdesk.
Log a 1:1

Employee, date, notes, mood. Two minutes. The summary and the actions are written within a minute.

Write a review

Opens the review with the draft already written from the year's evidence. The manager edits and submits.

Reviews you owe

Every review with this manager as reviewer, with its due date.

The My Team portal, lower half

My Team: the team's goals and 1:1s

Every goal across the manager's reports, and every 1:1 logged, with its summary.

My Team: the team's goals and 1:1s
Your team's goals and your 1:1s, filtered to the signed-in manager's reports.
The forms

Forms are short and the name is filled in for you

Forms open in a small window. The employee or manager is filled in from whoever is logged in.

Log a 1:1 from My Team. Manager is locked to the signed-in person.
Write my self-review from My Reviews. Employee is locked to the signed-in person.
The coordinator

Leo, Performance Cycle Coordinator

Leo is a software colleague you can chat with. Leo knows which agent to use for what, reads and writes the six review tables, and turns a sentence into a plan you approve before it runs.

Leo, Performance Cycle Coordinator

Every morning while a cycle is open: who is late, which goals are at risk, which calibration rows are flagged. Makes sure every manager review has a draft. Never discusses anyone's rating. Tools: HRIS (BambooHR through StackOne), Gmail, Google Calendar, Slack, Turtle Notify.

Example. You type "Who is late this morning, and what should I do about it?" Leo replies: "Four reviews not started: Ben's self-review (due Friday), Daniel's reviews of Mei and Priya, Hanna's of Ben. Reminders are drafted for all four. Want me to send them?"

What talking to Leo looks like

You typed a question. Leo wrote a plan and is waiting. Nothing runs until you click "Approve and run".

Leo's page after the question: the plan, the estimate, and Approve and run / Modify / Cancel.
The 5 agents · 1 of 2

Summaries and drafts

An agent does one job. It starts when something new arrives, on a schedule, or when Leo asks it. It reads your tables and your guide, writes its result into the record, and stops. No agent ever sets a rating.

1:1 Summariser

Turns a manager's raw notes into a three-line summary, the actions with owners and dates, and one thing to watch. Written within a minute of the notes being logged.

Example. Sofia logs a 1:1 with Grace. The summary says: "Numbers up, workload not sustainable, content hire raised again. Actions: Sofia takes the requisition to Hanna by 10 Sep. Watch: burnout risk; second time raised."

Review Drafter

Reads the person's goals, all their 1:1 summaries for the cycle and their self-review, and drafts the manager review: three highlights with examples, two areas to grow with a next step, a suggested rating with the reason. The manager edits and submits.

Example. Daniel opens Omar's review. The draft says: "Highlights: owned the payments queue migration; unblocked himself on infra; wrote the runbook. Areas to grow: the all-hands talk has not started; escalate blockers earlier. Suggested rating: Strong, because the migration was the hardest change this half."

Calibration Checker

Compares the proposed rating with the self-review, the goals and the review's examples. Flags Outlier, Missing evidence or Inconsistent, with two lines of facts and one question for the meeting. Never proposes a rating.

Example. Grace: proposed Strong, self-review says Exceptional, two goals at 55% and 33%. "Flag: Outlier. Discuss: does the growth justify Exceptional with the goals mid-way?"
The 5 agents · 2 of 2

Reminders and the Monday report

The two jobs the People team does by spreadsheet and email today.

Review Reminder

Every weekday morning while a cycle is open, it finds reviews due within five working days or overdue and drafts a two-sentence reminder to the reviewer. Overdue ones add a line for the reviewer's manager.

Example. "Hi Ben, your self-review for the 2026 Mid-year cycle is due on Friday 19 September. Write it on the reviews portal; twenty minutes is enough."

Cycle Report

Every Monday it counts reviews by status per department, lists overdue reviewers, calibration flags and goals at risk, and emails the three decisions the week needs to the People lead.

Example. "Engineering: 2 of 6 submitted. Overdue: Daniel (2), Hanna (1). Flags: Grace (outlier), Priya (missing evidence), Ben (inconsistent). Decide this week: move the calibration meeting or chase Daniel."
The help desk

The Reviews Helpdesk, on both portals

The help desk is a chat on both portals. It explains the rating scale, the timeline and how to write goals and reviews, from your guide. It never discusses anyone's rating.

Reviews Helpdesk

A People lead routes the question to a guide specialist or a cycle specialist. Answers come from the guide and the cycle dates.

Example. An employee asks "What does Strong mean on the scale?" Answer: the definition from the guide, with an example. Another asks "What rating will I get?" Answer: "The helpdesk cannot discuss ratings. Your manager shares yours after calibration on 7 October."
Your data

6 tables

Tables are where everything is stored. They look like spreadsheets and the People team can open and edit them. The Manager column on Employees is what decides whose team is whose.

TableWhat is in itStages
EmployeesEveryone in the cycle, with their manager and level.Active · On leave · Left
Review CyclesOne row per cycle with the due dates.Planned · Open · Calibration · Closed
GoalsObjectives, key results and development goals per person and cycle.Draft · Active · At risk · Done · Dropped
1:1 NotesManager notes from each 1:1 with the summary.One row per 1:1
ReviewsSelf, manager and peer reviews with the draft and the rating.Not started → In progress → Submitted → Calibrated → Shared
CalibrationOne row per person per cycle with the proposed rating, the flag and the final rating.Unchecked · None · Outlier · Missing evidence · Inconsistent
Your playbook and tools

The software knows nothing about how you review except what the tables and your guide tell it.

Performance Review Guide

One document: the rating scale with what each word means, how to write goals and reviews, what calibration checks, and the timeline. Every agent and the helpdesk read it. Replace the starter text with your own.

Example. Change the scale from five words to four, and every draft, flag and helpdesk answer uses the new scale from the next run.

Tools connected at setup

HRIS (BambooHR through StackOne)GmailGoogle CalendarSlackTurtle Notify

  • HRIS (BambooHR through StackOne). Leo reads the org chart so managers and reports stay in step. Swap for another HRIS at install.
  • Gmail. Sending the reminders you approve.
  • Google Calendar. Calibration meetings and 1:1 slots, sent after you approve.
  • Slack. Managers can ask Leo in Slack.
  • Turtle Notify. Built in. Sends the Monday report to the People lead by email.

The desk uses whichever AI model your company has already connected. You do not choose or manage a model for each agent.

When things run

The weekly timetable

Everything that runs on arrival is on from day one. The two schedules are off until you switch them on from the desk.

AutomationAgentWhenShips
Summarise a 1:11:1 SummariserThe moment a 1:1 is loggedOn
Draft the manager reviewReview DrafterThe moment a manager review is openedOn
Check a calibration rowCalibration CheckerThe moment a row is addedOn
Remind reviewersReview ReminderWeekdays 09:00 while a cycle is openOff until you switch it on
Monday cycle reportCycle ReportMonday 08:00Off until you switch it on

Buttons on the desk run agents too. "Remind now" runs the reminder for one review; "Draft for the manager" runs the drafter; "Re-check" runs the calibration checker again.

How approvals work

A person is always between the software and the outside world

Three things always need a person. The software stops and waits at each one.

1 · Buttons on the desk and the portals

Submitting a review, recording a calibration decision, marking a goal done. Only a person can do these. The software drafts; the manager submits. The meeting decides; the People team records it.

2 · Sending anything

When an agent or Leo wants to send a reminder or a calendar invite, it stops. The exact message appears in Approvals. You read it, fix anything wrong, and click Approve or Deny.

3 · Plans

When you give Leo a task, Leo writes a plan and shows it first. Approve and run, change it, or cancel.

Approvals
The Approvals page for the reviews workspace. The Review Reminder wants to email Ben. You see the recipient, the subject and the full text before you approve.
Who approves. Owners and admins, by default. A waiting message expires unsent after 24 hours, and the admins are reminded after 4. An approver going on holiday can hand their queue to a colleague, and every decision made that way records both names. Every approval is written to the audit trail with the name, the time and the message as approved.
Rules the software must follow

Six rules the pack sets, and the built-in ones

A rule is checked before every single thing the software tries to do. The pack installs six rules of its own on top of the standard ones every workspace starts with.

Nothing reaches an employee or manager without a personNeeds a personEvery reminder or message waits for approval.
No agent sets a ratingNeverRatings are written by managers and decided in calibration. No agent may write one into the HR system.
Nothing deletesNeverThe software cannot delete a review, a goal, a note or a file.
No bulk export of review dataNeverReviews, ratings and 1:1 notes cannot be exported or downloaded in bulk.
Calendar invites need a personNeeds a personCalibration and 1:1 invites are sent only after approval.
Reads of reviews outside the cycle are flaggedAlertsA review is read by its drafter and its checker. Any other read alerts the People lead.
Built-in rules on topNeeds a personThe standard rules every workspace starts with: sending, deleting, permissions and payments need approval; bulk export is recorded.
The list of rules for the reviews workspace.
The overview: active rules, alarms, anything waiting for review, personal data masking.

Everything is recorded

For every run you can see which agent ran, why it ran, every step it took, and every rule that checked it. Passwords and card numbers are blanked out before anything is stored.

Audit trail
The audit trail for the reviews workspace: a reminder waiting for approval, a calendar invite approved.

Spending limits

A monthly budget with a warning level and a hard stop. An agent that starts failing is paused until someone looks.

Personal data

Review text and 1:1 notes are sensitive. They are masked in what the software reads and writes, and every key is encrypted.

Fairness

The drafter writes from evidence with named examples and suggests, never sets, a rating. The checker flags where the evidence and the rating disagree, in every team, the same way.

Who can see what

The People team sees the desk. Each employee sees only their own goals and self-reviews. Each manager sees only their own reports. Only owners and admins change the layout.

What it saves

Hours back for one review cycle

These estimates assume a company of 200 staff and 30 managers running a mid-year cycle with a two-person People team. "Before" is the time by hand across the team and the managers; "after" is the reading, editing and deciding that is left. Your numbers will differ. These are estimates, not measurements; after one cycle the audit trail gives you real figures.

JobAssumptionHours beforeHours afterWhat changes
Writing manager reviews2 h each, 200 reviews400120Drafted from goals, 1:1 summaries and the self-review. Managers edit rather than write.
Summarising 1:1s10 min each, 600 a cycle1000Written within a minute of the notes.
Chasing late reviews6 h a week for 6 weeks366Reminders drafted every morning; you approve them in one sitting.
Preparing calibration20 h per cycle206Outliers and missing evidence flagged before the meeting.
Answering "how does the cycle work"4 h a week for 6 weeks244The helpdesk answers from the guide.
The weekly report2 h a week for 6 weeks122Written every Monday.
Total per week592138About 450 hours back per cycle, most of it managers' time. Two cycles a year makes that 900 hours.

Reviews written from evidence

A review drafted from a year of 1:1 summaries is fairer than one written from memory in the last week of the cycle.

Calibration that discusses the right people

Flags before the meeting mean the room spends its time on the three names that need it.

Cycles that finish on time

Reminders every morning, with the manager copied when overdue, and the People lead sees the numbers every Monday.

Estimates, not measurements. After a month the audit trail gives you real figures.

Getting started

Live in an afternoon

Installing takes one click. The real work is the guide and the org chart.

1Install

Install the pack from the Solution Packs page. Connect your HRIS and Gmail when asked.

2Guide

Replace the starter text with your rating scale, your goal and review guidance, and your calibration rules.

3People

Let Leo pull the org chart from the HRIS, or paste it in. The Manager column is what decides whose team is whose.

4Portals

Share My Reviews and My Team with the organisation. Add the cycle with its dates.

5First cycle

Ask managers to log 1:1s from day one. Switch on the reminders when the cycle opens. Approve reminders from the desk.

6Then

Read the Monday report, run calibration from the flags, and let the helpdesk take the questions that used to be emails.

Pricing

Included on every plan

You pay for the platform, not per desk. The plan sets how many agents, employees and workspaces you can run; every desk is included, and runs are billed on your own model key at cost. 5 agents in this desk count against the plan's agent limit.

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